®
Account
Sign-in, account settings, profile access, notifications, and device questions.
Support
Get Help with the Right Context.
JobTag support works best when the account, profile, role, video, company, or conversation involved stays connected to the request.
1
Use Settings → Help → Report a Problem for bugs, crashes, or unexpected behavior.
2
Use Settings → Feedback for product suggestions or workflow ideas.
3
Include the page, role, profile, or video involved so the team can understand the context.
Support Topics
Choose the Area Closest to Your Question.
These are support categories, not a fake article library. Each one points to the kind of help JobTag can route and understand.
Profile
Help with profile details, skills, interests, location, availability, and visibility.
Candidates
Guidance for discovering roles, applying, sharing introductions, and communicating with employers.
Employers
Support for company profiles, opportunities, candidate discovery, invites, and hiring conversations.
Videos
Help with recording, uploading, reviewing, or replacing candidate introductions and workplace reels.
Safety
Report suspicious activity, inappropriate content, account concerns, or anything that affects trust.
Subscriptions
Questions about membership, tokens, plan access, transactions, or redeem codes.
Contact
Reach the team when a question does not fit a specific category or needs a closer look.
FAQs
Answers by User Type.
Switch between candidate and employer questions. Common support topics from the app stay in both paths because they matter to everyone.
In the app, go to Settings → Help → Report a Problem. Include what happened, where it happened, and the profile, role, chat, or video involved when possible.
Feedback
What Is The Hardest Part Of Finding A Job Today?
You often carry the heaviest burden in hiring, especially when the process feels one-sided, slow, or discouraging.
When you tell us where the process breaks down, you help shape features that solve real job search problems.
With JobTag, you are not speaking into the void. You help shape what comes next because we listen, we care, and we build things that help you move forward with more confidence in your job search.
SupportBuildingListening